iServices Take-Back Program

Trade in your used Samsung or iPhone and buy a Refurbished iPhone or Refurbished Samsung with a 3-year warranty. iServices has a Trade-In Program, which saves you money and the environment.

Do you have a used iPhone that you don't want to waste? Looking to upgrade your Samsung Galaxy? At iServices, we accept your iPhone or Samsung phone and in exchange, we offer a voucher worth up to €842.86 to use toward the purchase of a Refurbished Phone or Refurbished Samsung.

To take advantage of the Trade-In Program, simply visit an iServices store. A technician will assess your device and inform you of the trade-in value. This process is free and without obligation. If you decide to go ahead, you can use your voucher immediately and choose the new model you want to buy!You'll save about 60% compared to the price of a new phone, and you'll also have the 36-month warranty on iServices Refurbished products! The benefits are numerous, for you and the environment.Refurbishing an iPhone or Samsung phone involves inspection, but also cleaning and repairing any defective or worn components. At iServices, Refurbished products have a 3-year warranty and undergo rigorous testing to ensure they function as good as new.

Check the iServices Refurbished Product Status Line

iServices Refurbished products may have different statuses, which refer only to the physical appearance of the device and have no impact on performance. All iServices equipment is sold 100% functional, regardless of the condition you choose.

• Excellent - no signs of wear, scratches, or easily noticeable marks.
• Very Good - may have some barely noticeable signs, such as small scratches and marks on the screen and/or back cover.
• Good - some marks or scratches on the screen and/or back cover. Not broken or cracked.

At iServices, we only work with certified suppliers who follow the principles of the circular economy for electronic products. When your smartphone or smartwatch arrives at iServices, it undergoes several tests across 40 parameters to ensure nothing fails.

FAQs about the iServices Trade-In Program

How do I participate in the iServices Trade-In Program?

Simply go to one of the iServices stores and deliver your device to be evaluated by our technicians. After the evaluation, a value will be assigned to the device, which can be deducted from the purchase of a new refurbished device.

Are all smartphones eligible for the Trade-In Program?

No, only the following Samsung smartphone models will be accepted for trade-in:

• Samsung S22 Plus
• Samsung S22 Ultra
• Samsung S23
• Samsung S23 Plus
• Samsung S23 Ultra
• Samsung S24
• Samsung S24 Plus
• Samsung S24 Ultra
• Samsung S25
• Samsung S25 Ultra
• Samsung A14
• Samsung A15 5G
• Samsung A52s 5G
• Samsung A53 5G
• Samsung A54 5G
• Samsung A71
• Samsung A32 5G
• Samsung A35 5G
• Samsung A33 5G

In the case of iPhones, iServices accepts the following Apple models for retakes:

• iPhone 11
• iPhone 11 Pro
• iPhone 11 Pro Max
• iPhone 12
• iPhone 12 Mini
• iPhone 12 Pro
• iPhone 12 Pro Max
• iPhone 13
• iPhone 13 Mini
• iPhone 13 Pro
• iPhone 13 Pro Max
• iPhone SE 2022
• iPhone 14
• iPhone 14 Plus
• iPhone 14 Pro
• iPhone 14 Pro Max
• iPhone 15
• iPhone 15 Plus
• iPhone 15 Pro
• iPhone 15 Pro Max
• iPhone 16
• iPhone 16 Plus
• iPhone 16 Pro
• iPhone 16 Pro Max
• iPhone 17
• iPhone 17 Pro
• iPhone 17 Pro Max
• iPhone Air

The devices must be in good working condition and without major damage.

How should the iPhone be submitted for evaluation?

Your iPhone should be returned without a SIM card, and preferably with a full reset, meaning the software is clean. Also without personal data, iCloud account, App Store and without active security blocks. It must also be in perfect working order and in good condition, without side or front/rear damage, but may, however, have slight signs of use. iServices reserves the right to not accept the return and is not responsible for any loss of data. iPhone resulting from technical intervention that is necessary to assess the condition of the device.

The battery doesn't last long, is this an important issue?

If the device's battery shows signs of wear and needs to be replaced, the trade-in value may be reduced.

How long does the iPhone or Samsung smartphone evaluation take at iServices?

The evaluation takes just over 10 minutes at an iServices store.

Can a trade-in be done on behalf of a corporate client?

Yes, this Trade-in Program also serves corporate clients.

Is there a cost for the iPhone or Samsung smartphone evaluation performed by iServices?

No, the evaluation is free and without obligation.

Acceptance criteria for trade-in:

• The device must not contain personal information, and iCloud/App Store accounts must be removed.
• Features such as Find My iPhone and other security locks must be enabled. disabled.
• All buttons must be functional and the screen must be free of imperfections.
• The device must be able to turn on and off without external power.
• The battery must not be swollen or warped and/or show signs of having been in contact with liquid.
• The device must not be locked to any carrier or region-locked.
• If it has a screen protector, the user must remove it to assess the screen's condition.

Where to sell a used iPhone?

At iServices, we buy your iPhone that you no longer use after an evaluation by a specialized technician.