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It is a situation no iPhone user wants to face: your phone falls into water and, when you try to turn it on, nothing happens. This problem can affect models from the iPhone X to the latest iPhone 17 Pro Max, causing anxiety and an urgent need for an effective solution. At iServices, we understand the frustration this situation causes and we are prepared to help.
iPhones are sophisticated and delicate devices, with electronic components that can suffer significant damage when they come into contact with liquids. Therefore, it is essential to act quickly and correctly to minimize the damage. In this article, we explain the most common causes for an iPhone not turning on after falling into water, present step-by-step solutions, and indicate when you should seek professional help from us.
When the iPhone comes into contact with water, especially if it is saltwater or dirty water, the liquid can infiltrate the inside of the device. This causes short circuits and corrosion on the electronic boards, which prevents normal operation and can lead to the total blockage of the device.
Exposure to water can damage the iPhone's battery, causing power supply failures. A compromised battery can cause the phone to not respond to attempts to turn it on, even if the rest of the equipment is intact.
Sometimes the iPhone turns on, but the screen remains black or shows lines and spots, due to short circuits or damage to the screen connectors caused by water. This makes the user think the phone is not turning on.
Water can infiltrate the power button mechanism, making it difficult to operate or blocking it completely. In this case, the iPhone may not respond to the command to turn on.
| Cause | Recommended Solution | Complexity |
|---|---|---|
| Internal water ingress | Professional drying and internal cleaning | High |
| Battery damage | Battery replacement | Medium |
| Screen failure | Repair or replacement of the screen | Medium to high |
| Power button issues | Repair of the button or component | Medium |
| General system failure | Operating system restore (DFU) | Medium |
Professional drying and internal cleaning
Battery replacement
Repair or replacement of the screen
Repair of the power button
Operating system restore (DFU mode)
Turn off the iPhone immediately to avoid short circuits. Do not attempt to turn on or charge the device. Dry it carefully with a soft cloth without pressing, and take it to an iServices store for a quick technical evaluation.
Although recent models, such as the iPhone 12, 13, 14, and 15, have IP68 certification, which offers water resistance, this protection is not absolute. Prolonged exposure, saltwater, or drops that damage the seal can allow liquids to enter, causing malfunctions.
Repair time depends on the extent of the damage. At iServices, many interventions are done on the same day, especially screen or battery replacements. For more complex cases, detailed diagnosis and cleaning may take a few days.
The rice method is popular, but ineffective and can leave residues inside the phone. The best solution is to take the iPhone to a specialized center like iServices, where professional equipment is used for drying and cleaning.
If your iPhone won't turn on after falling into water, don't risk causing more damage by trying DIY repairs. We offer accurate diagnosis, fast repair, and a warranty on all services.
With express delivery and technical support throughout the country, ensuring the functionality of your iPhone is our priority. Visit the nearest iServices store or check iservices.pt to schedule your appointment. Trust iServices to bring your phone back to life with the quality and safety that only experts can guarantee.

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