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iPhone glass scratched: how to fix

07/05/2026 - 12:44 - Tiago Miguel Magalhães de Abreu
iPhone glass scratched: how to fix

Scratched iPhone glass is a common problem that can affect the aesthetics and functionality of your device. Whether you have an iPhone X, an iPhone 11, or even the latest models like the iPhone 17 Pro Max, scratches on the screen can impair the user experience, making reading and navigation less enjoyable. At iServices, we understand the importance of a screen in perfect condition and offer effective solutions to make your phone look new again.

Besides the visual impact, a scratched screen can compromise touch sensitivity and, in more severe cases, facilitate the entry of dust and moisture that can cause internal damage. Fortunately, there are several ways to solve this problem, from DIY methods to professional repairs. In this article, we explain the most common causes of scratched glass and the best solutions for each situation, ensuring your iPhone maintains the quality it deserves.

Causes of iPhone glass scratching

Daily use without adequate protection

Frequent contact of the phone with keys, coins, or other objects in your pocket or bag is one of the main causes of scratches on iPhone glass. Without a protective film or adequate case, the screen is more exposed to damage.

Accidents and falls

Accidental falls can cause deep scratches or even cracks in the glass. Even small drops can leave visible marks, especially on models with thinner glass, such as the iPhone 12 or iPhone 13.

Accumulated dust and dirt

Dust and sand particles can act as microscopic abrasives when the phone is cleaned or handled, causing superficial scratches on the screen.

Use of inappropriate cleaning products

Some aggressive cleaning products can damage the oleophobic coating of the iPhone glass, making it more susceptible to scratches and smudges.

Solutions Table

CauseRecommended SolutionComplexity
Daily use without adequate protectionApplication of protective film and caseLow
Accidents and fallsGlass replacement by specialized techniciansHigh
Accumulated dust and dirtCareful cleaning with microfiber clothLow
Use of inappropriate productsReapplication of oleophobic coating or glass replacementMedium to high

Step-by-Step Solutions

Application of protective film and case

  • 1. Purchase a tempered glass film compatible with your iPhone model (from iPhone X to iPhone 16 Pro Max).
  • 2. Clean the screen with a microfiber cloth and isopropyl alcohol to remove dirt and grease.
  • 3. Carefully align the film with the screen and apply it, avoiding air bubbles.
  • 4. Place a protective case to prevent future scratches caused by drops or contact with objects.

Glass replacement by specialized technicians

  • 1. Contact iServices to schedule a diagnosis of your iPhone.
  • 2. Take your phone to one of our 76 stores in Portugal for evaluation.
  • 3. Our technicians will assess the extent of the damage and recommend glass replacement.
  • 4. The repair is carried out with original parts and warranty, ensuring the quality and functionality of your device.

Careful cleaning with microfiber cloth

  • 1. Turn off your iPhone to avoid accidental touches.
  • 2. Use a dry and clean microfiber cloth to gently clean the screen.
  • 3. If necessary, slightly dampen the cloth with distilled water or a screen-specific solution.
  • 4. Avoid aggressive circular motions to prevent increasing existing scratches.

Reapplication of oleophobic coating or glass replacement

  • 1. If the oleophobic coating is damaged due to the use of inappropriate products, seek professional assistance.
  • 2. At iServices, we reapply the coating or replace the glass, depending on the severity of the problem.
  • 3. This solution helps restore the screen's resistance to smudges and scratches.

How can I prevent my iPhone glass from getting scratched?

To prevent scratches, always use a quality protective film and a case that protects the device against impacts and contact with abrasive objects. Avoid placing your phone in the same pocket as keys or other metallic objects.

Is it possible to repair deep scratches on iPhone glass?

Superficial scratches can be reduced with cleaning and polishing methods, but deep scratches generally require glass replacement to ensure the screen's functionality and aesthetics.

How long does iPhone glass replacement take at iServices?

Glass replacement is usually quick and can often be done on the same day in many of our stores. The exact duration depends on the iPhone model and parts availability, but we guarantee express deliveries whenever possible.

Does glass replacement affect the iPhone warranty?

At iServices, we use original parts and follow all Apple-recommended procedures, which maintains your device's warranty. Furthermore, we offer our own warranty on the repairs performed.<(p>

Need Professional Help? iServices Is Here for You

If your iPhone glass is scratched and you want a definitive solution, visit one of our stores. Our specialized technicians perform a complete diagnosis and advise on the best repair for your model, from iPhone X to iPhone 17 Pro Max. We offer warranty on all interventions, express deliveries for greater convenience, and specialized technical assistance throughout the country.

At iServices, we guarantee a quality, fast, and safe service, so your phone returns to functioning and looking like new. Visit our official website at iservices.pt for more information, scheduling, and contact. We are ready to help; with us, your iPhone is always in good hands.

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